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We had a very similar experience.Our rings did not fit.

What is neglected to be mentioned on the website, is that since the rings are so wide, the sizing is different from standard rings. We didn't find that out until we went to our 3rd jeweler, so it's definitely NOT common knowledge, and I think that should ABSOLUTELY be mentioned on the site! So, they wanted to charge 1/2 the original sales price to get different sizes which in our case would have been $500+ which is obscene! The phone number on the site is an answering service that can not answer a single question- why they don't just have voice mail is beyond me.

Don't buy from this company!

Monetary Loss: $1300.

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